Remote Support : TeamViewer
TeamViewer is a compact module that runs on your computer and allows EVOK technical services to provide remote technical assistance

Add the LibraESVA (EVOK Mailfilter) Outlook Add-in in your Outlook

LibraESVA Outlook Add-in – Multi User Deployment (Office 365 Management Center)

Deploy the LibraESVA (EVOK Mailfilter) Outlook Add-in automatically to many users centrally via the Office 365 Management Center.

LibraESVA Outlook Add-in – Multi User Deployment (Exchange Management Console)

Deploy the LibraESVA (EVOK Mailfilter) Outlook Add-in automatically to many users centrally via the Office Exchange Management Console.

If a mail in the quarantine report has been blocked by mistake, you can release the mail like this:
Click under “Actions” on the link “[Release]” to release the mail. (or “[Rel. & Whitelist]” if you want the sender of the mail to be added directly to the white list. This way it would not be classified as spam in the future. )

By clicking on the link, a website will open in your web browser. To release the mail you have to log in here with your primary mail address and the password of your mailbox. See the explanation below:

Enter your primary email address:

Enter your password for your mailbox:

You will see a message indicating that the mail was successfully released.

From the quarantine report, you can set up the password-less authentication (authentication without a password) as described below:

Open the quarantine report you received by email.

Click in the quarantine report on the link [Click here for password-less authentication].

The following website opens:

Confirm authentication without password by clicking the [Send Email] button.

The following confirmation is displayed:

Go to your mailbox. There, you have now received an e-mail like the following example:

Click the [Authenticate this device] link to complete the configuration and access the spam filter web console.

EVOK Fribourg

Head Office - Altern8 SA
Rte des Arsenaux 9
1700 Fribourg
Switzerland

EVOK Lausanne

Branch Office - Altern8 SA
Av. des Baumettes 7
1020 Renens
Switzerland

EVOK Genève

Branch Office - Altern8 SA
Grand-Rue 26
1204 Genève
Switzerland