Remote Support : TeamViewer
TeamViewer is a compact module that runs on your computer and allows EVOK technical services to provide remote technical assistance

===== Deutsche Übersetzung siehe unten =====

Login with your account on LibraESVA (LibraESVA – Login to the LibraESVA Web Console – English / Deutsch). 

Switch to the “Lists” tab. Here you can edit the whitelist and blacklist.

Whitelist: Mails that correspond to an entry in the “white list” are not recognized as spam and are not blocked. However, the virus scan will still be performed.
Blacklist: Mails that correspond to an entry in the “black list” are blocked and not delivered.

The left column is the whitelist and the right column is the blacklist:

Add mail address or domain to the whitelist or blacklist

The left column is the whitelist and the right column is the blacklist. Use the “New” button to add a new entry in the respective column.

Enter the mail address, mail domain or IP address of the sender in the “From Address” field.

Example for a mail address: user@domain.com

Example for a mail domain: domain.com

In the “To Address” field, enter the internal recipient address to which the entry should apply. 

Example for a mail address: user@yourdomain.com

Example for a mail domain: yourdomain.com

Enter the name of the creator and the date as comment.

Save the entry with “Save”.

========== Deutsch ==========

Whitelist und Blacklist verwalten

Anmeldung mit Ihrem Konto auf LibraESVA (LibraESVA – Login to the LibraESVA Web Console – English / Deutsch). 

Wechseln Sie in den Tab «Lists». Hier können die Whitelist und Blacklist bearbeitet werden.

Whitelist: Mails die einem Eintrag in der «weissen Liste» entsprechen werden nicht als Spam erkannt und nicht blockiert. Die Virusüberprüfung wird allerdings trotzdem durchgeführt.
Blacklist: Mails die einem Eintrag in der «schwarzen Liste» entsprechen werden blockiert und nicht zugestellt.

Die linke Spalte ist die Whitelist und die Rechte die Blacklist:

Mail-Adresse oder -Domaine auf die Whitelist oder Blacklist hinzufügen

Die linke Spalte ist die Whitelist und die Rechte die Blacklist. Mit dem Button «New» einen neuen Eintrag in der jeweiligen Spalte hinzufügen.

Im Feld «From Address» die Mail-Adresse, Mail Domaine oder IP-Adresse des Absenders eintragen.

Beispiel für eine Mail-Adresse: benutzer@domain.com

Beispiel für eine Mail-Domain: domain.com

Im Feld «To Address» die interne Empfänger-Adresse eintragen, für welche den Eintrag gelten soll.

Beispiel für eine Mail-Adresse: benutzer@yourdomain.com

Beispiel für eine Mail-Domain: yourdomain.com

Als Kommentar («Comment») den Namen des Erstellers und das Datum eintragen.

Mit «Save» den Eintrag speichern.

Add the LibraESVA (EVOK Mailfilter) Outlook Add-in in your Outlook

LibraESVA Outlook Add-in – Multi User Deployment (Office 365 Management Center)

Deploy the LibraESVA (EVOK Mailfilter) Outlook Add-in automatically to many users centrally via the Office 365 Management Center.

LibraESVA Outlook Add-in – Multi User Deployment (Exchange Management Console)

Deploy the LibraESVA (EVOK Mailfilter) Outlook Add-in automatically to many users centrally via the Office Exchange Management Console.

If a mail in the quarantine report has been blocked by mistake, you can release the mail like this:
Click under “Actions” on the link “[Release]” to release the mail. (or “[Rel. & Whitelist]” if you want the sender of the mail to be added directly to the white list. This way it would not be classified as spam in the future. )

By clicking on the link, a website will open in your web browser. To release the mail you have to log in here with your primary mail address and the password of your mailbox. See the explanation below:

Enter your primary email address:

Enter your password for your mailbox:

You will see a message indicating that the mail was successfully released.

From the quarantine report, you can set up the password-less authentication (authentication without a password) as described below:

Open the quarantine report you received by email.

Click in the quarantine report on the link [Click here for password-less authentication].

The following website opens:

Confirm authentication without password by clicking the [Send Email] button.

The following confirmation is displayed:

Go to your mailbox. There, you have now received an e-mail like the following example:

Click the [Authenticate this device] link to complete the configuration and access the spam filter web console.

EVOK Fribourg

Head Office - Altern8 SA
Rte des Arsenaux 9
1700 Fribourg
Switzerland

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Av. des Baumettes 7
1020 Renens
Switzerland

EVOK Genève

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Grand-Rue 26
1204 Genève
Switzerland